Player and visitor information
Here’s what DMarket collects when you use our games and platforms, how we use it, and how to make a privacy request.
We collect the details needed to run your account, keep multiplayer spaces working, and respond when something goes wrong.
When you play or visit a DMarket platform, we may handle account details, game activity, messages you send, and basic device or connection data. We use that information to provide the service, protect players, fix technical issues, and answer support requests. You can ask us what we hold and request a correction or deletion where applicable.
Privacy matters. Here’s the detail.
Your username and the contact information you provide help us manage sign-in and account notices.
We process session, play, and multiplayer activity to run game features and investigate reports.
Technical logs can include browser or device type, connection details, and error information.
Messages and details you choose to send help us respond and keep a record of the issue.
We use personal information for the service you’re using. We keep access limited to the work that needs it.
We use the details you submit to create and maintain your account.
Session and connection records help deliver multiplayer features and troubleshoot disruptions.
We use your message and reply details to investigate and answer your request.
Hosting, security, and support providers may process information for us under service instructions.
We keep records only as long as needed for the service, safety, legal duties, or a live dispute.
We don’t sell personal information. If a paid feature uses a payment provider, that provider handles payment details under its own privacy terms.
You can contact us about the personal information connected to your account or a visit to our platforms.
Request access to personal information associated with you.
Tell us if account information is outdated or inaccurate.
Ask us to remove information, subject to records we must keep.
Use your browser settings to clear or limit cookies and stored site data.
We may ask for information that confirms your identity before acting on a request. Rights and response times depend on the laws that apply to you.
Quick answers about game accounts, service providers, and requests.
Yes. It covers information processed through our games and interactive platforms, including session activity and reports sent to us.
We may share limited information with providers that host, secure, or support our services. They process it to perform those tasks for us.
We keep information for as long as it supports the service or a legitimate operational need, and longer only when law or an active dispute requires it.
If you believe a child has sent us personal information, contact us with enough detail to review the concern. We’ll take appropriate steps under applicable law.
We’ll review the request, confirm it relates to you when needed, and reply using the contact details you provide.
Clear purposes. Careful access. A direct way to reach us.
“Your game account should give you a clear reason for every detail it asks you to share.”
We use information to operate our games, protect platform activity, and support the people who play.
We limit access to people and providers who need information to do their work.
We use technical and organizational safeguards to reduce the risk of loss or misuse.
If our practices change, we’ll update this policy and identify the changes here.
Send your request to DMarket. Include the game or platform you used.